SproutVideo - Notice history

All systems operational

Web Application - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Video Websites - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Video Playback - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 99.91%

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May 2026
Jun 2026
Jul 2026

API File Access - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Video Encoding - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.91%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Analytics - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

API - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

Jul 2026

Video playback issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the root cause of the issue and are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating issues with video playback.

Jun 2026

Routine Maintenance
  • Completed
    June 19, 2026 at 10:15 AM
    Completed
    June 19, 2026 at 10:15 AM
    Maintenance has completed successfully.
  • In progress
    June 19, 2026 at 10:00 AM
    In progress
    June 19, 2026 at 10:00 AM
    Maintenance is now in progress
  • Planned
    June 12, 2026 at 1:22 PM
    Planned
    June 12, 2026 at 1:22 PM

    We will be performing routine maintenance on the SproutVideo application database. The SproutVideo Management Dashboard, Uploads, API, Hosted Video Websites, and our Support Knowledge Base will be offline for up to 15 minutes starting at 6:00 AM Eastern Daylight Time on Friday, June 19, 2026 (3:00 AM PST Fri Jun 19 | 10:00 AM GMT Fri Jun 19)

    We expect all services to be back online by 6:15 AM EDT on Jun 19, 2026.

    Embedded videos will not be impacted and will continue to play during the maintenance window.

Video Encoding outage
  • Resolved
    Resolved

    Video Encoding is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Video Encoding cannot be accessed at the moment. This incident was created by an automated monitoring service.

May 2026

Emergency Database Maintence
  • Completed
    May 27, 2026 at 6:05 PM
    Completed
    May 27, 2026 at 6:05 PM
    Maintenance has completed successfully
  • In progress
    May 27, 2026 at 6:00 PM
    In progress
    May 27, 2026 at 6:00 PM
    Maintenance is now in progress
  • Planned
    May 27, 2026 at 6:00 PM
    Planned
    May 27, 2026 at 6:00 PM

    We'll be performing an emergency maintenance of our primary database shortly. During this window, SproutVideo will be temporarily unavailable, and visitors will see a maintenance page in its place. Video playback of embedded videos will be unaffected during this time.

    We apologize for the short notice and any disruption this causes. We'll update this post as soon as everything is back to normal.

May 2026 to Jul 2026

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