SproutVideo - Notice history

All systems operational

Analytics - Operational

100% - uptime
Jun 2019 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2019
Jul 2019
Aug 2019

API File Access - Operational

100% - uptime
Jun 2019 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2019
Jul 2019
Aug 2019

API - Operational

100% - uptime
Jun 2019 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2019
Jul 2019
Aug 2019

Video Playback - Operational

100% - uptime
Jun 2019 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2019
Jul 2019
Aug 2019

Web Application - Operational

100% - uptime
Jun 2019 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2019
Jul 2019
Aug 2019

Video Websites - Operational

100% - uptime
Jun 2019 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2019
Jul 2019
Aug 2019

Video Encoding - Operational

100% - uptime
Jun 2019 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2019
Jul 2019
Aug 2019

Notice history

Aug 2019

No notices reported this month

Jul 2019

Possible Video Processing Issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Our automated systems have detected possible issues with our video processing infrastructure. We are currently investigating and will provide more information soon.

Jun 2019

Problems with replacing videos, analytics reporting, and other areas of the application
  • Resolved
    Resolved

    We've done extensive testing and verification to ensure that there are no lingering problems. Please reach out to support if you run into any issues.

  • Update
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    Monitoring

    We have deployed a fix that should resolve all issues pertaining to this incident. We are continuing to monitor the situation for any further developments.

  • Update
    Update

    We have analyzed the issue and plan to deploy a fix very shortly.

  • Identified
    Identified

    We have identified the source of the issues with replacing videos, analytics reporting, and other areas of the SproutVideo application, and are currently working on a fix.

  • Investigating
    Investigating

    We are currently investigating reports of issues that might impact replacing videos, analytics reporting, and other areas of the SproutVideo application. We will update this incident with more information as it becomes available.

Jun 2019 to Aug 2019

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