SproutVideo - Video playback issues – Incident details

All systems operational

Video playback issues

Resolved
Major outage
Started 8 days agoLasted 37 minutes

Affected

Video Playback

Major outage from 8:53 PM to 9:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the root cause of the issue and are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating issues with video playback.