SproutVideo - Video Encoding outage – Incident details

All systems operational

Show current status

Video Encoding outage

ResolvedMajor outage4 hours 14 minutes

Affected

Video Encoding

Major outage from 1:35 PM to 5:37 PM, Operational from 5:37 PM to 5:50 PM

  • ResolvedUTC

    Video Encoding is now operational! This update was created by an automated monitoring service.

  • MonitoringUTC

    Our hosting provider, AWS, is slowly rolling out a fix for this issue. We're agressively scaling up capacity as quickly as we can to process the backlog of videos. We'll provide updates as the situation changes.

  • IdentifiedUTC

    Due to onngoing issues with our hosting provider, AWS, we are unable to encode videos. All videos that have been uploaded will eventually be processed.

  • InvestigatingUTC

    Video Encoding cannot be accessed at the moment. This incident was created by an automated monitoring service.