SproutVideo - Delayed Analytics and Engagement Processing – Incident details

All systems operational

Delayed Analytics and Engagement Processing

Resolved
Degraded performance
Started about 4 years agoLasted 1 day

Affected

Analytics

Operational from 5:24 PM to 5:24 PM, Degraded performance from 5:24 PM to 10:53 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Starting on January 1, 2021 at approximately 2:00 AM, our platform encountered an issue which has resulted in delayed analytics and engagement processing. All analytics and engagement data is being recorded, but is taking longer than usual to process.