Intermittent server errors on SproutVideo-hosted video websites

Resolved

Partial outage

Started 4 months ago Lasted about 11 hours

Affected

Video Websites

Updates

Resolved
January 16, 2024 at 1:17 PM
Resolved
January 16, 2024 at 1:17 PM
This incident has been resolved.
Monitoring
January 16, 2024 at 3:17 AM
Monitoring
January 16, 2024 at 3:17 AM
A fix has been implemented, and we are monitoring the results.
Identified
January 16, 2024 at 2:38 AM
Identified
January 16, 2024 at 2:38 AM
We've identified an issue causing intermittent server errors on SproutVideo-hosted video websites. We're implementing a fix and expect things to return to normal shortly.

All systems operational